Tierney Stauffer LLP Lawyers

SUSAN D. MITCHELL

Ottawa Personal Injury & Medical Malpractice Lawyer

Susan proudly hails from North Bay, Ontario and continues to provide legal services in Northern Ontario as well as Eastern Ontario. Susan works primarily in our Ottawa office, but also travels to our locations in Arnprior, Cornwall, North Bay, and Kingston as needed to meet with clients on personal injury matters.

Susan began practicing in 2002 and has been a Partner at Tierney Stauffer LLP since 2007. She became Managing Partner in 2018. Susan practices civil litigation, focusing on personal injury law, medical malpractice, and insurance law.

Susan is an active member of the County of Carleton Law Association (CCLA), the Ontario Trial Lawyers Association (OTLA), The Advocates’ Society, and the Stormont, Dundas and Glengarry Law Association (SDGLA).

Susan spent a number of years as Chair of the New Lawyers and Articling Students Continuing Legal Education Committee and has spoken at numerous educational programs for the CCLA and Advocates Society.  Susan has also been a guest speaker at the Annual CCLA Solicitors Conference and Litigators Conference as well as a guest lecturer at the University of Ottawa Faculty of Law.

Susan is general counsel to the Canadian Society of Forensic Scientists and is a past member of the Fundraising Committees for both the Brain Injury Association of the Ottawa-Valley and the Charity Golf Tournament Committee for St. Patrick’s Home Foundation.

Susan is a member of the Women’s Business Network (WBN) and is on the Board of Directors for, and an active volunteer with, the FAMSAC Emergency Food Cupboard in Bells Corners.

In addition to providing legal services to clients through our offices in Cornwall, Kingston, Arnprior and Ottawa, Susan provides services to clients in North Bay, Sudbury, New Liskeard and surrounding areas.


Best Lawyers - Susan D. Mitchell

Testimonials

Best Lawyers in Ottawa and Arnprior. I was involved in a head on vehicle collision with a careless driver almost 4 years ago. After experiencing a major trauma , I would have been lost without Susan Mitchell and her amazing team in my corner. Susan was a godsend in a very difficult period of our lives.  She handled every obstacle with ease, she answered all of our many questions and concerns with patience and understanding.  We cannot thank Susan, Crystal,  Stan and the rest of the team enough for everything that they did for us.

— K.M.

Extremely professional. Always willing to explain things

I had a slip and fall injury that resulted in me being off work for more than 2 years. Valin Partners Lawyers in North Bay recommended Susan Mitchell to us. Susan travelled to North Bay to meet us and discuss my case. Susan negotiated a settlement with North Bay Township. We found her to be extremely professional and handled things in a timely matter. Both Susan and her staff were always willing to explain things to us. Susan and her staff are 5 star in my books!!!!

— W.L.

Professional, knowledgeable, and informative

We are very thankful for the professional, knowledgeable, and informative service we received from Susan Mitchell and her team. Having initially decided to approach Tierney Stauffer based on the positive reviews we read, we reached out and engaged their services and were not disappointed. Thank you very much.

— A.H. & M.H.

A real blessing to our family

When our daughter got hit by a car, we were dealing with the horrific details of how her life was altered. The entire team at Tierney Stauffer made the situation easier to deal with. Specifically, Jennifer and Susan Mitchell who were a real blessing to our family. They genuinely looked out for my daughter’s best interest. They reached out to her regularly to see how she was doing. They were very comforting to us. All in all, this is a law firm I was really impressed with. They prepared us for every step of the way and that was huge for us. I would recommend this law firm to anyone and everyone.

— N.D.

Always answered our questions

We will always be grateful for the help and guidance Susan Mitchell gave us after our son was in a car accident. He suffered a traumatic brain injury and the loss of two of his friends. Susan always explained things to us and him in terms that we understood. At the time we had no idea how much help he would need or where to get it. Again Susan made sure the right care was given to him which, at times, took a lot of work on her behalf. She and Jennifer kept in regular contact with us and always answered our questions. It’s hard enough to go through an experience like this but Susan and Jennifer made our lives a lot easier.

— M.R.

A generous settlement

The law firm was recommended to me at a stage when I was in bad shape following an RTA and at a point where my family and I did not even know what I needed moving forward. Susan Mitchell and her team were very helpful in advising me how to get immediate help and, also, on how to get set up with ongoing care. As such, I was able to focus on recovery. When it came time to negotiate for my settlement, they made the process much less stressful than I had expected and were able to get me a generous settlement. I am very satisfied with this law firm.

— J.G.

Kept my life moving forward

Eight years ago I was in an MVA in Ottawa. I knew nothing about the rehab that would follow nor the complications of multiple insurance companies all having responsibilities due to the brain injury and chronic pain that resulted. Susan Mitchell (Jen and others on the team) not only dealt with legal matters for me and my family but Susan became my advocate and led the way to gain support from three insurance companies, rehab companies and other providers that helped me along the way. For discovery sessions, settlement negotiations, etc. Susan prepared me well, walked me through the steps as they occurred and always took the time to make sure I understood the status of various matters. Susan kept my life moving forward and for that I am forever grateful.

— E.M.

The settlement that I needed

Susan, Donna and Catheryn did an awesome job getting the settlement that I needed after my major car accident. These gals really know what they are doing!! Thanks for explaining things for me, all through the process!

— C.C.

Questions were always answered 

I had Susan Mitchell as my lawyer and I thought the service provided was excellent. All procedures were clearly explained, questions were always answered expediently and professionally. I would highly recommend this firm.

— L.C.

Excellent service

After surviving a hit and run, Susan Mitchell provided excellent service, thorough explanation and advice, in a professional and timely manner.  The patience and service I received are truly appreciated and made my experience less overwhelming. Tierney Stauffer LLP: A firm worth hiring!

— K.A.

I am so grateful to have found Susan Mitchell after sustaining a mTBI in a motor vehicle accident. In what was otherwise an extremely stressful and challenging situation, I always felt very supported by Susan and could count on her and her team to understand and represent me and my interests. Susan (and Crystal) communicated regularly, and always explained things to me in a way I understood. I am very thankful for the immense empathy Susan showed in all of our dealings. She also went above and beyond to accommodate me and helped me access care that continues to be essential to my recovery.

 

— H.S.

We had an MVA in October 2015. We were in shock and in disbelief of what had happened. We needed help and were not sure where to look. We stopped into the office of Tierney Stauffer in Arnprior and were looking for someone that may understand our situation. We were sent to Carling Avenue and set up with a lawyer named Susan Mitchell and from then on we felt understood.

Susan Mitchell and her staff are very professional and bent over backward to make us comfortable. They kept us up to date on the on-going movement on the case. We had a long time between accident and settlement, but at no time did we feel left out of the loop. Susan made us feel that we were the only client she had, and always had the time to explain any of our concerns on the spot and made sure that we were satisfied.

We would strongly recommend Susan Mitchell and the firm to anyone. Many Thanks.

— T.W. and D.F.

I came to Tierney Stauffer when I was involved in a car accident in 2014. My family and I are extremely grateful for all the work Susan Mitchell did for us over the course of years. We are incredibly pleased with the outcome of our case and I wouldn’t hesitate to recommend Susan Mitchell or anyone from Tierney Stauffer in the future.

— N.L.

I had the pleasure of working with Stanford Cummings with regards to issues around being laid off from my job of 22 years. He was supportive and understanding of my dilemma, and provided me with advice and guidance which allowed me to confidently move forward in dealing with my employer. As a result, I was able to return to work with a sense of empowerment, knowing my legal rights had been fully protected.

Many thanks to Dana Tierney, Stanford Cummings, and Susan Mitchell for a wonderful working balance between professionalism and personalization. I am pleased to recommend Tierney Stauffer moving forward.

— L.Z.

My family engaged Tierney Stauffer LLP to handle a case of grave assault on my brother over 6 years ago. At a time where my entire family was engrossed in deep grief, this law firm represented by the duo of Susan Mitchell and Lesly Joseph were absolute rock stars. They guided us throughout, avoiding legal pot holes that could mar our case. As the other party tried to cause unnecessary delays, these lawyers persisted, using calculated pressures as the occasion demanded to press forward.

My family and I are extremely grateful and will always recommend these lawyers to anyone for these reasons:

  1. They were always within reach to tackle any questions we had about the case.
  2. Their genuine empathy and understanding of the grief the family was going through…this proved to be extremely important!!!
  3. Resisted in a subtle manner any attempts to prolong the case unnecessarily.
  4. Even after a settlement was reached, their long reach to the officers at Health Canada and other institutions helped us negotiate favourable terms.
  5. Their methodical approach to the entire case gave us a water tight schedule and a good understating of what to expect at each milestone.
  6. Finally, both Susan Mitchell and Lesly Joseph exhibited great professionalism throughout the case.

 

—  C.U.

I had a slip and fall injury that resulted me being off work for more than 2 years. Valin Partners Lawyers in North Bay recommended Susan Mitchell to us. Susan travelled to North Bay to meet us and discuss my case. Susan negotiated a settlement with North Bay Township. We found her to be extremely professional and handled things in a timely matter. Both Susan and her staff were always willing to explain things to us. Susan and her staff are 5 star in my books!!!!

— W.L.

After surviving a hit and run, Susan Mitchell provided excellent service, thorough explanation and advice, in a professional and timely manner. The patience and service I received is truly appreciated and made my experience less overwhelming. Tierney Stauffer LLP: A firm worth hiring!

— K.A.

I had Susan Mitchell as my lawyer and I thought the service provided was excellent. All procedures were clearly explained, questions were always answered expediently and professionally. I would highly recommend this firm.

— L.C.

Susan, Donna and Catheryn did an awesome job getting the settlement that I needed after my major car accident. These gals really know what they are doing!! Thanks for explaining things for me, all through the process!  

— C.C.

Eight years ago I was in an MVA in Ottawa. I knew nothing about the rehab that would follow nor the complications of multiple insurance companies all having responsibilities due to the brain injury and chronic pain that resulted. Susan Mitchell (Jen and others on the team) not only dealt with legal matters for me and my family but Susan became my advocate and led the way to gain support from three insurance companies, rehab companies and other providers that helped me along the way. For discovery sessions, settlement negotiations, etc. Susan prepared me well, walked me through the steps as they occurred and always took the time to make sure I understood the status of various matters. Susan kept my life moving forward and for that I am forever grateful.  

— E.M.

Ottawa

Fax: 613-728-9866
510-1600 Carling Avenue
Ottawa, Ontario
K1Z 0A1

Arnprior

Fax: 613-623-9166
62 Elgin Street West
Arnprior, Ontario
K7S 1N5

Cornwall

Toll-Free: 1-888-799-8057
340 Second Street East
Cornwall, Ontario
K6H 1Y9

Kingston

Toll-Free: 1-888-799-8057
556 O’Connor Drive
Kingston, Ontario
K7P 1N3