Buying an existing business often involves more than reviewing a purchase price and signing a share purchase agreement. Purchasers may rely on financial statements, representations, warranties, customer relationships, employee continuity, and assumptions about how the business will perform after closing.

A recent Ontario Superior Court decision, 1916458 Ontario Limited v. Beaulieu, considered what can happen when a buyer later claims that the business was not what they thought they had purchased. The case involved the sale of a Northern Ontario heating, ventilation, and air conditioning business. After the transaction closed, the purchasers alleged that the vendors had breached the share purchase agreement by failing to operate the company in the ordinary course of business.

The Sale of a Northern Ontario HVAC Business

The business at the centre of the dispute was an HVAC and building automation company operating in the North Bay area. The vendor couple had built the company over several decades, with one spouse acting as the public face of the business and maintaining key customer relationships.

The purchaser couple became interested in buying the company after seeing it listed online as a turnkey business with a loyal customer base. Negotiations took place over an extended period. Both sides involved accountants, and the parties received significantly different valuations of the company.

Eventually, the parties agreed to a $500,000 purchase price. The deal was structured as a share purchase, with part of the price covered by a promissory note. The transaction did not close immediately. Financing issues delayed the closing until January 2015.

The Share Purchase Agreement and Ordinary Course Obligations

The share purchase agreement contained several representations and warranties. Among other things, the vendors represented that there had not been a material change in the condition or operations of the company since the most recent financial statements, except for changes in the ordinary and normal course of business and changes resulting from a general deterioration of the markets in which the company operated.

The agreement also required the business to continue operating in the ordinary and normal course before closing. It included obligations to maintain insurance, preserve the business, and maintain relationships with customers.

After closing, the purchasers reviewed company documents and emails that had remained on business computers. They took the position that those documents showed the vendors had failed to operate the company properly before the sale closed.

The Purchasers’ Allegations After Closing

The purchasers alleged that the vendors had breached the agreement in several ways. They pointed to falling revenue, the health of one vendor, employee layoffs, a former employee’s contact with customers, alleged deterioration in business efforts, customer relationship issues, reduced insurance coverage, and reduced management salaries.

They argued that these matters amounted to material changes outside the ordinary course of business. They sought damages based on the difference between the $500,000 purchase price and what they claimed the business was actually worth.

The vendors denied any breach. They argued that the purchasers had received the information they requested, that any business decline was tied to ordinary revenue fluctuations or market conditions, and that the purchasers had not proven the alleged breaches or the claimed damages.

Slumping Sales Were Not Enough to Prove a Breach

A central issue was the company’s drop in revenue before and after closing. The company’s revenues had fluctuated over the years, with some years showing significant increases and others showing notable decreases. The Court accepted that the drop leading up to closing was substantial.

However, the Court found that revenue fluctuations were part of the company’s history. The evidence showed that the business had experienced other large year-over-year changes in the past. The Court was not satisfied, on a balance of probabilities, that the decline was outside the ordinary course of this particular business.

The Court also considered whether the decline could be connected to a general deterioration in the HVAC market. Emails showed that the purchaser had acknowledged broader economic concerns around the time of the transaction. As a result, the Court was not satisfied that the revenue decline triggered liability under the specific wording of the agreement.

Health Concerns Did Not Establish a Material Change

The purchasers also relied on documents relating to one vendor’s health. They argued that the vendor’s health was failing and that this affected the operation of the business.

The Court rejected this allegation. The evidence showed that the vendor had dealt with health issues for years, but the business had continued to operate and grow during that period. The Court accepted evidence that temporary hospitalizations did not have a meaningful impact on the business.

The Court also noted that the purchaser had met with the vendor during the negotiation period and had not observed health-related issues affecting the vendor’s ability to participate in the business. In the Court’s view, the health evidence did not prove a breach of the ordinary course obligations.

Employee Layoffs Were Important, But Not Decisive

The purchasers discovered post-closing that the company had laid off all three of its technical employees on May 9, 2014. However, the representations in the SPA pertained to changes after May 31, 2014. Two employees were recalled before May 31, while the third took a role with a local competitor. Although the Court noted full disclosure of the company’s first-ever layoff would have been prudent, it did not amount to a breach of the share purchase agreement.

The share purchase agreement’s relevant representations focused on the period after May 31, 2014. The layoffs occurred before that date. Two employees were recalled before May 31, and the third found work elsewhere.

The Court also found that the purchaser knew at least one HVAC employee was no longer working for the company before closing. While the Court commented that disclosure of the layoffs would have been prudent, it was not persuaded that the failure to disclose them amounted to a breach of the agreement.

Customer Issues and Reputation Concerns

The purchasers also pointed to customer communications, alleged service problems, and rumours that the company might close. They argued that these issues showed the business was deteriorating before closing.

The Court reviewed several examples in detail. In some instances, there had been misunderstandings, delays, or frustrations with customers. However, the Court was not satisfied that these incidents showed a material deterioration in the business outside the ordinary course.

The Court also considered evidence that the vendors continued quoting jobs, communicating with customers, pursuing work, and assisting with business transition matters after closing. This evidence weighed against the argument that the vendors had stopped operating the company in a normal manner or had effectively abandoned it.

The Court’s View of Due Diligence

Even if the purchasers had proven a breach, the Court found that they would have been responsible for their own damages. This was because they did not make full use of their contractual right to investigate the company’s financial affairs before closing.

The Court noted that the share purchase agreement gave the purchasers the right to examine records and information. The purchasers could have sought updated financial information before closing, particularly given the long delay between the agreement and the final closing date.

The Court concluded that the purchasers had several reasons to investigate further before completing the deal. Instead, they proceeded with the transaction. On that basis, even if there had been a breach, the Court would have attributed the resulting damages to the purchasers.

The Promissory Note and the Vendors’ Counterclaim

The purchase price included a promissory note. After closing, the purchasers made several payments but then stopped. They took the position that the vendors had failed to hold up their end of the bargain.

Because the Court dismissed the purchasers’ breach claim, the vendors’ counterclaim on the $50,000 vendor-take-back promissory note succeeded. The Court awarded the vendors $86,275.34 (inclusive of accumulated interest). On the inventory dispute, where the parties failed to follow the SPA’s formal dispute mechanism, the Court assessed the inventory value at $30,000 based on historical tax averages.

The Court also addressed the inventory dispute. The parties had disagreed about the value of the company’s inventory after closing, with the purchasers taking the position that some older parts were obsolete. The Court considered the contractual adjustment mechanism in determining the remaining balance.

Business Purchase Disputes Require Careful Contract Review

Business purchase disputes can involve financial records, valuation evidence, employee transitions, customer relationships, vendor representations, and post-closing payment obligations. In Ontario, courts may closely examine both the written agreement and the practical steps taken by each party before closing.

The decision does not suggest that ordinary course clauses are unimportant. Rather, it shows that these clauses are applied according to their wording, the surrounding facts, the business’s own operating history, and the evidence available to the Court.

For parties involved in buying or selling a business, clear contract drafting, careful disclosure practices, and timely diligence can play an important role in reducing uncertainty if a dispute later arises.

Tierney Stauffer LLP: Providing Modern Business Law Services in Ottawa, Kingston, North Bay and Cornwall

For guidance on Ontario business purchase disputes, share purchase agreements, vendor representations, promissory notes, and commercial litigation arising from failed or disputed transactions, contact Tierney Stauffer LLP. Our skilled business lawyers serve clients in Ottawa, North Bay, Cornwall, Kingston, and the surrounding communities and can assist with reviewing transaction documents, assessing breach of contract claims, and navigating business sale litigation. To schedule a consultation, please contact us online or call 1-888-799-8057.

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