After surviving a hit and run, Susan Mitchell provided excellent service, thorough explanation and advice, in a professional and timely manner. The patience and service I received is truly appreciated and made my experience less overwhelming. Tierney Stauffer LLP: A firm worth hiring! – K.A.
They’re helping me in ways I never thought possible. – J.P.
Lesly Joseph and Tara Renaud are very professional and quick to answer questions in a competent and efficient manner. They took the time to re-assure me and guide me through the process of my case. They also made sure I received reminders of the next steps and of what is required in order to keep my case ongoing. I would definitely recommend them to anyone needing legal assistance – R.F.
I am very satisfied with this firm and the work done on my behalf. Ian and his staff got to know me and catered to my needs. I did not feel like “just another case”. A very satisfactory outcome. Highly recommended. – V.C.
This firm was amazing. I never once felt like a client I always felt like family. I was never rushed and things were explained to me as many times as I needed it to be without any problems. Jen was amazing she checked in with me often and if I had any problems at all I just called her and it was solved right away, I never had to wait or call again. I was informed all the way through the settlement case.
I especially appreciate the attention that Jen gave to me and my family making sure that we were always taken care of. I was very pleased with the outcome and I wouldn’t hesitate to recommend this phone especially in Stauffer and Jen – A.D.
We just wanted to mention how great you are with your clients. You make us feel like you have the time in the world for us. You take your time to explain everything and you are compassionate towards our situation. You’re great at your job. Thanks again. – M.B.
My life was completely and permanently altered after a car accident and a resulting traumatic brain injury. To my surprise my own insurance company tried to break me over and over and over again as did the lawyers for the defendant. Lesly Joseph of TS kept me informed and calmed and reassured me when I was about to give up. She always had time for me as did her paralegal. Lesly guided me through the whole process and obtained settlements for me beyond my expectations. And a huge relief was that I did not have to go to trial. Lesly is smart, competent, personable and I highly recommend her. Thanks Lesly! – K.G.
I had Susan Mitchell as my lawyer and I thought the service provided was excellent. All procedures were clearly explained, questions were always answered expediently and professionally. I would highly recommend this firm. – L.C.
When I first approached the law firm I was a complete and utter mess physically. I truly had no control over events in my life.
THE REGULAR activities of daily living WERE overwhelming. Frank and Rebecca provided reassurance and security. Knowing they were only a phone call away gave me confidence and a relieved feeling because I knew I had their support and was able to focus solely on rehabilitation. As my health improved during rehabilitation, they provided me with more insight into my case. That insight gave me strength and formed the foundation of my settlement. Years later, I see it was truly a team approach. They listened. They understood that the accident did not just affect me but also my family as a whole. I believe the best compliment one can give is a referral. – R.B.
Don and Dolores are amazing. This was a complicated and stressful file and they always made me feel confident that things were in hand. I wouldn’t go anywhere else. – J.K.
Cale, I will always be grateful to you for your moral support, your expertise and your professionalism during this long journey. – A.C.
Cale, Thank you for your support to me, especially this last year. I really appreciate you and the work you have put into my case. – K.L.
This was my first home purchase and I had many questions and concerns. Don was very knowledgeable, took his time to explain various elements and helped me greatly throughout the process. I had an excellent experience with Don and the team at Tierney Stauffer. – S.C-F.
Susan, Donna and Catheryn did an awesome job getting the settlement that I needed after my major car accident. These gals really know what they are doing!! Thanks for explaining things for me, all through the process! – C.C.
I want to thank you personally and thank all the involved Tierney Stauffer staff for the excellent way you helped me after my slip and fall accident. I especially want you to pass on my thanks and gratitude to Cale Harrison. At all times your company’s work was thorough. My options, the probable benefits and any risks were carefully explained. The guidance I received from Cale before discovery and the way Cale protected me and handled the mediation process was beyond my expectations. I am so grateful that the mediation was successful. – B.F.
Eight years ago I was in an MVA in Ottawa. I knew nothing about the rehab that would follow nor the complications of multiple insurance companies all having responsibilities due to the brain injury and chronic pain that resulted. Susan Mitchell (Jen and others on the team) not only dealt with legal matters for me and my family but Susan became my advocate and led the way to gain support from three insurance companies, rehab companies and other providers that helped me along the way. For discovery sessions, settlement negotiations, etc. Susan prepared me well, walked me through the steps as they occurred and always took the time to make sure I understood the status of various matters. Susan kept my life moving forward and for that I am forever grateful. – E.M.
The law firm was recommended to me at a stage when I was in bad shape following an RTA and at a point where my family and I did not even know what I needed moving forward. Susan Mitchell and her team were very helpful in advising me how to get immediate help and, also, on how to get set up with ongoing care. As such I was able to focus on recovery. When it came time to negotiate for my settlement, they made the process much less stressful than I had expected and were able to get me a generous settlement. I am very satisfied with this law firm. – J.G.
We will always be grateful for the help and guidance Susan Mitchell gave us after our son was in a car accident. He suffered a traumatic brain injury and the loss of two of his friends. Susan always explained things to us and him in terms that we understood. At the time we had no idea how much help he would need or where to get it. Again Susan made sure the right care was given to him which, at times, took a lot of work on her behalf. She and Jennifer kept in regular contact with us and always answered our questions. It’s hard enough to go through an experience like this but Susan and Jennifer made our lives a lot easier. – M.R.
Everyone was always courteous. We never felt intimidated by Mr. Simonds. His knowledge, patience re: explanations, and professionalism
ensured that we felt very satisfied. We will not only use his services again, but also recommend them to our friends and family. Thank you. – G.P & M.P.
When our daughter got hit by a car, we were dealing with the horrific details of how her life was altered. The entire team at Tierney and Stauffer made the situation easier to deal with. Specifically, Jennifer and Susan Mitchell who were a real blessing to our family. They genuinely looked out for my daughter’s best interest. They reached out to her regularly to see how she was doing. They were very comforting to us. All in all, this is a law firm I was really impressed with. They prepared us for every step of the way and that was huge for us. I would recommend this law firm to anyone and everyone. – N.D.
Worked with Frank and Lesly and their team for almost 6 years. They made us feel as though we were their only clients with the level of service and compassion they provided. If we had any questions, we always got our answers promptly. Their ability to work with someone with an invisible disability, and adapting to the persons needs, was amazing. Totally recommend this law firm. – D.C.
I have received excellent advice and service at this Firm. I highly recommend it! – G.B.
After surviving a tragic accident and spending more than three months in the hospital it was a blessing to have Ian Stauffer and his staff looking after all the legalities of my case. His expertise was invaluable in navigating through the complexity of the insurance system and this allowed me the time to focus on recovering from injuries. The work he and his team did was outstanding and I am filled with gratitude and appreciation on a very successful outcome. I more than highly recommend Ian Stauffer and his whole team. – S.R.
I am very happy with the legal services I received from Mr. Ian Stauffer. My concerns were put to rest when I found Mr. Stauffer. He explained everything that was going to happen and was always responsive to my questions, and concerns. He took the time to explain options so we could weigh the pros and cons of each and come to a conclusion together. We finally settled the case this year and I credit the wonderful outcome to Ian.
I would highly recommend Mr. Ian Stauffer. He is a true professional at all times and knows his way around the personal injury legal system. He went well above and beyond what was expected and was fair with his billing as well. – J.K
This firm is top quality in the city – and I’m saying this because everyone has a bad lawyer experience and love to complain about lawyers… – T.C.
Would highly recommend. – M.L.
We are very thankful for the professional knowledgeable and informative service we received from Susan Mitchell and her team. Having initially decided to approach Tierney Stauffer based on the positive reviews we read, we reached out and engaged their services and were not disappointed. Thank you very much. – A.H. and M.H.
We wanted to express our sincere thanks to Ian Stauffer and Jennifer Wilson for all they have done for us during this highly stressful time when my sister was hit as a pedestrian and suffered multiple injuries including a brain injury 5 years ago. You and your team have been extremely patient and supportive, clear and transparent in your discussions with us. You had our best interest in my sister’s case and it wasn’t all about the money. You helped with superior referrals for care professionals that would aid in her recovery as well as lend an ear when we had so many questions about the claims process and lawsuit. We cannot express our thanks enough for all you have done to help her find a future that she can be secure in now that she cannot work. – A.W.